This makes me laugh - a user scalds a forum dickhead for the usual 'RTFM noob OMG' bullshit and of course gets an official slap on the wrist. Never change, open source.
https://forum.manjaro.org/t/youtube-dl-yt-dlp-not-working/135650
If your idea of solid, worthy voluntary contribution is twats trolling forums with gatekeeping RTFM bullshit then your community isn't worth shit, brother.
I have personally encountered it on the Arch forums, and the FreeBSD forums. Hostility to users asking legitimate questions on the assumption they've not put any leg work in - whether they have or not. Treating everyone like shit == treating everyone the same is no way to run things.
The height of this attitude is best portrayed by ESR's essay here:
http://www.catb.org/~esr/faqs/smart-questions.html
There's a *lot* of attitude in there. It's easy to see how someone can be seduced by it because it depicts a position of superiority, but this is little to do with solving problems.
This isn't a barracks, you don't need to yell at people or humiliate them to get them to understand, there's no need for it.
There is a vast difference between someone not understanding a problem and them making no effort to understand that problem. That they *should* know something in the estimation of others has no relevance as to whether they do know it.
Why, yes, this is a subject I get testy about, why do you ask?
I see both ends of this. One of my work responsibilities is managing the level 1 Helpdesk people and I get their frustrations, but you can't let a few less motivated users set the tone for how you treat people, because this leads to. bad attitudes.