@sullybiker@Roadwarrior29@countcol it started with the private sector in the 1990s and has got worse (for csr insurance it now costs £150 extra premium for any policy where humans /might/ answer the phone, and its still a 50% chance they will do the correct thing or give the right info)
@sullybiker @Roadwarrior29 @countcol it started with the private sector in the 1990s and has got worse (for csr insurance it now costs £150 extra premium for any policy where humans /might/ answer the phone, and its still a 50% chance they will do the correct thing or give the right info)