Thread on emotional regulation and active empathy. Which to me forms a part of emotional regulation. This affects many communities and how we react to criticism and feedback can inform how others see our communities.
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RT @tracymiranda
In light of the #kubecon talk rejections/reactions yesterday today seems like a good day to talk about an underdiscussed and undervalued skill in tech: emotional regulation.

This matters in oss comm…
twitter.com/tracymiranda/statu

It's natural to react instantly online when someone or something upsets you. But sometimes it's better to take a minute and step back. On occasion this is something we ll need to work on, myself included.

@onepict My dad always said "Never do anything in hot blood."

@sullybiker
It's a wise mantra. In my job we tend to be cautious in our response to customers as we understand the relationship with them. But online in this space and well on the bird site in particular I think people are removed from the impact of their actions and reactions. Bit like road range. So there's no obvious instant consequences as online doesn't feel as real as offline. Whereas online has always felt as real, just the folks aren't physically there.

@onepict I think it is easy to be cruel on the internet.

@sullybiker
I don't even think it's deliberate cruelty sometimes it's thoughtlessness.

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@onepict I don't understand why anybody could wish someone dead when they can cite no example of harm to themselves or others. And yet it is extremely common.

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